We want to be as transparent as possible with regard to our customers and our services. For this purpose, you will find in these pages a lot of information about our structure, our technical equipment as well as our vision.
Feel free to contact us if you want more information..
More than 700 customers rely on PHP AFRIQUE for over 19 years. which puts us among the leaders in web hosting and domain name registry market in Africa.
Very focused on quality service at all levels, we have:
- A 24 hours a day NOC supervision consisting of technicians with on call system
- A normal price phone support available also from abroad
- A 24/7 email support
- A fully redundant installations providing guarantees of contractual service with obligation of result
Our servers broadcast each day more than 4,000 Internet sites or professional websites for online sales (e-commerce); Professional sites for creating websites, local communities (schools, universities ...) and Internet sites created by individuals.
Our particular involvement in the African webhosting market, offering Continent Webmasters the opportunity to access the same services as their counterparts in other continents, has enabled us to win many customers trust. Our turnover is constantly evolving which provides us a significant financial stability.
With a competent, passionate and dynamic team, we strive continuously to offer you the latest Web technologies while offering you very attractive rates for a quality of service that few providers are able to offer.
With a team of experienced developers, we fully design the tools that we offer. In order to remain totally free, we are not relying on any public system of mass hosting as VHCS or Plesk.
To be independent of our policy, we have our own technical infrastructure and we relying on only one broadband provider as having its AS (Autonomous System). Identified as number AS42363, PHP fully control our Internet connectivity by announcing to all routers of the world, roads for access in the best conditions to our network and thus indirectly to the websites of our clients.
PHP AFRIQUE is recognized as a performant web hosting and invests heavily in its infrastructure. By using computer technology with high performance and high availability service, PHP AFRIQUE is able to guarantee at any time efficient services available regardless of spikes or traffic to accommodate at customer sites.
PHP AFRIQUE is using a cluster technology that provides redundancy installations in case of incident on part of the machines that make up this installation. Queries that our facilities treat every second (over 1,000 web requests per second) are automatically and dynamically spread over several dozen machines that perform the requested treatment. We do not want to host the websites of our customers on a single or few standalone servers because the risk of failure in this type of configuration is too important and because we do not want to play with the availability of your websites on the pretext of save money.
To provide you with services matching your needs perfectly, facilities are constantly evolving to offer you even more features. However, services are perfectly stable which eliminates the need to modify your scripts to each modification of our facilities.
The data center is that we operate have a fully redundant power and cooling system. The site is constantly monitored by video surveillance, presence sensors and uses a fire suppression system by FM200 gas. Access to the site is possible 24 hours a day to PHP AFRIQUE staff enabling very rapid response to incidents.
Because problems can happen despite all the security measures we take, a penalty payment is also accessible by telephone for customers. This responds to calls 24 hours a day and 365 days a year and is responsible for reporting any incidents on installations and emergency issues that may arise. It is also a guarantee of quality to provide an ever better service.
This data center allows us to provide you with physical hosting services of the highest quality since we have largely overestimated facilities. We are therefore able to provide contractual guarantees 100% availability at the electrical level and air conditioning (UPS System and Diesel Generator Backup in with N + 1 redundancy).
The machine room, 6 held by air conditioning systems, at a constant temperature between 18 and 20°C.
The security of the room is provided by video surveillance and PAC badge. Furthermore, our hosting bays are located in a private room ensuring perfect security of facilities.
The room is also protected against fire with a fire extinguishing system gas FM 200 Fire Master '.
Access to the room is possible 24 hours a day and 7 days a week to authorized personnel or for customers who subscribed to this option. We still have a level 1 support providing reboot machines and emergency response to equipment.
Tours of the hosting room are available by appointment.